Additionally the halls had garbage on the floor and our room was not cleaned. A hotel that touts itself as dog friendly, should make sure it is safe for all. No one at the front desk even asked if I was okay, and I was crying. Book Hotel Indigo Los Angeles Downtown, an IHG Hotel, Los Angeles on Tripadvisor: See 995 traveller reviews, 843 candid photos, and great deals for Hotel Indigo Los Angeles Downtown, an IHG Hotel, ranked 38 of 418 hotels in Los Angeles and rated 4.5 of 5 at Tripadvisor. The owner barely apologized and said they were friendly. My dog was attacked six months earlier by a pit bull and had to get stitches, and it was pretty traumatic. No-one working at the front desk offered any assistance. The dog continued to bark and act aggressively. He dropped one of their leashes and the dog ran over to me, and jumped on me. News as one of the Best Hotels in Los Angeles for 2023. Our dog and the pitbulls were barking at each other, and the man was struggling to control his dogs. Hotel Indigo Los Angeles Downtown, an IHG Hotel is ranked by U.S. Then suddenly a man came in with two pitbulls that were definitely over the 50 lb. With convenient access to a variety of entertainment, dining and shopping. The three people working at check in desk offered no assistance. At Hotel Indigo® Los Angeles Downtown, youll experience the citys thriving creativity, urban vibe and unique multiculturalism both inside and out. On the 18th, I was trying to use the self check out kiosk in the lobby to purchase some food, and had trouble with the scanner. Thank you Hotel Indigo (especially Kyle).My daughter and I stayed at the hotel with our 16 lb. We stayed recently at the Luxe in the same neighborhood and it's nowhere near Hotel indigo. YOU MUST STAY HERE if you want to stay in downtown. I can't speak enough of the great service this hotel provides. We weren't expecting that but it was greatly appreciated. Overview Rooms Location Amenities Policies 8.4 Very Good See all 1,150 reviews Popular amenities Pet friendly Pool Breakfast available Parking available Free WiFi Housekeeping 899 Francisco Street, Los Angeles, CA, 90015 View in a map Explore the area L.A. Was there something wrong with our order? yes, i think there was a long delay, but as soon as our server recognized what was going on, he came over, apologized and then ended up giving us a discount. So kind! My husband and I also decided to try the restaurant downstairs for brunch. Service? ON POINT! I wish i remembered the name of the gentleman who helped us with our vehicle. We love to crash here and walk to all of the neighborhood restaurants. Our room was fabulous as always, Great view, clean, roomy, all the right amenities, and so centrally located. ![]() THANK YOU KYLE for all of your hospitality, it is so greatly appreciated. As I read through some of these other reviews, I see that I'm not alone. Kind features at Hotel Indigo (which was named one of the Top 20 hotels in Los Angeles by Conde Nast in 2022) include electric vehicle charging and water bottle. He made us feel so welcome again, so fun to talk to, and just gives off such a positive energy. We walked into the lobby and checked in and soon as we walked up, we were greeted by Kyle, who immediately says "I remember you" WHAT? Do you know how many people walk through this hotel lobby and for someone to say that they remember you, and can remember parts of your last conversation? My husband and I were beyond floored and Kyle is the type of person that makes you want to keep staying at the same place. ![]() We booked another night at Hotel Indigo because our first experience was so wonderful. You know you are impressed when Travel Advisor restricts you from writing an additional review within 90 days and you make sure you still write one because experience was THAT GOOD! Our most recent experience with Hotel Indigo was that good because my husband and I made it a point to remember to write an additional review as soon as the minimum time passed.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |